Conditions

Privacy

The privacy and confidentiality of your personal information is paramount to us. We will never share your information to any third parties. In the event we require to pass some of your information onto a supplier to assist with an order or request, we will explictly obtain your permission prior to doing so.

Returns

We understand that sometimes when you get a bat or another piece of equipment, it's just not quite right. That's why we offer a 14 day refund period - where you can exchange or refund your purchase. Postage costs will be the responsibility of the customer, unless we incorrectly sent an order/item or the item is faulty. All returned items must be sent to us in the condition in which they were sent. Items received in poor condition will not be accepted.

Warranty

We provide a minimum six month warranty period for all items. All warranty claims will be made at the discretion of the manufacturer, inadequately prepared or poorly treated items will not be replaced.

It is of vital importance that you prepare your new cricket bat properly before using it. Most of our English Willow bats come with a preparation and bat care guide, which we advise you follow carefully. If you require any assistance with regards to cricket bat preparation, please just ask us, we are always happy to help.

• Nitro Cricket
• Perth, Western Australia
• http://www.NitroCricket.com.au/

ABN: 83 005 378 106

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